Contact Us

We're here to help with any questions about your style journey

Email Support

Get help with your analysis or account.

Email Us

Response within 48 hours

Phone Support

Any issues? Speak directly with our team.

+44 (0) 7780 811 118

Mon-Fri, 9AM-6PM UK time (GMT/BST)

Live Chat

Coming soon.

Available during business hours

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Thank you for your message! We'll get back to you within 24 hours.

Frequently Asked Questions

Our AI-powered analysis uses advanced computer vision and machine learning to achieve over 90% accuracy in facial feature detection. We continuously improve our algorithms based on user feedback and the latest research.

For best results, use a clear, well-lit photo taken straight-on with good lighting. Avoid heavy makeup, sunglasses, or shadows on your face. Indoor lighting or natural daylight works best.

Yes! We offer a 7-day satisfaction guarantee. If you're not happy with your analysis results, contact us within 7 days for a full refund.

Photos are automatically deleted after 30 days for security and privacy. We only keep the analysis results (not the actual photos) to provide you with your recommendations.
Who We Are
Business 2u Ltd T/A My Look Is In

Support Hours:
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed

Meet Our Team

Our team consists of fashion experts, data scientists, and AI specialists passionate about helping you discover your perfect style.

  • Style Consultants: Professional fashion advisors
  • AI Engineers: Computer vision specialists
  • Support Team: Dedicated customer success
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